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Choose an IT-audit engagement.
Progress stays in this browser tab. The three cases use authored facts and deterministic marking; they do not use a language model to invent answers or marks.
Engagement brief
Harbour complaints assistant
Harbour Services uses an AI assistant to prepare and route customer-complaint responses. Management reports faster resolution, but reversals have increased since a vendor model update.
- Mandate
- Assess whether the assistant remains within its approved purpose and whether review, model-change and customer-remedy controls operate effectively.
- Audit budget
- 18 hours
- Assessment
- 75 finding marks + 15 coverage + 10 judgement